Could i use the nonstick pan on the induction stove?
The nonstick pan could only be used on the true fire or natural heat source.
Last updated: December 14, 2018 02:22
How to protect or maintain the Japanese cypress spatula?
We may use the coconut oil(or any other natural cooking oil like walnut oil) to protect the surface the spatula( by applying several layers onto the surface by using a cotton cloth. Each layer needs 30minutes to 1 hour to be completely adsorbed)
**You may choose the oil according to your own taste of flavor.
Last updated: December 14, 2018 02:27
What is the maximum cooking temperature of the Nylon-made spork?
The maximum cooking temperature of the Spoon and fork of our expandable spork is 250C. Which means it could handle most of the cooking methods except “longtime high heat deep fry, long time stew. The average cooking temperature of High heat deep fry is about:
Last updated: December 14, 2018 02:35
How could i protect the nonstick layer of the nonstick pan?
To maintain or keep the nonstick pan durable, do not use any metal cooking utensil onto the nonstick pan surface. And keep the high heat cooking as quickly as possible.
Last updated: December 14, 2018 02:45
Is silicone rubber a kind of plastic? Could it be recycled?
Silicone rubber is not plastic. Silicone rubber could be recycled. According to Wikipedia: It is an elastomer (rubber-like material) composed of silicone—itself a polymer—containing silicon together with carbon, hydrogen, and oxygen.
Last updated: December 14, 2018 02:52
How could we properly use the Nesting bowl as the Pan cover?
The Nesting bowl could be used as a pan cover. But it is recommended not to use it when the pan is still in the cooking process.
It could be used as a normal cover when the nonstick pan is used for eating or serving scenario.
Last updated: December 14, 2018 02:56
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.